Your Other Mind, LLC (“Your Other Mind,” “YOM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, process, and disclose information when you visit www.yourothermind.co (the “Website”), create an account, join our mailing list, communicate with us, attend an event, purchase a product or service, participate in an assessment, use our client portal, or otherwise interact with Your Other Mind.
By accessing or using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Who We Are
Your Other Mind, LLC is a Georgia limited liability company providing business consulting, founder development, education, assessments, memberships, events, and related services to founders.
For questions about this Privacy Policy or your personal information, contact:
Your Other Mind, LLC
Email: [email protected]
Website: www.yourothermind.co
Eligibility
Our Website, programs, products, memberships, and services are intended for adults who are at least 18 years old.
Your Other Mind does not knowingly provide services to or intentionally collect personal information from children under 18.
If we learn that information from an individual under 18 has been submitted to us, we may take reasonable steps to delete that information.
Information We Collect
The information we collect depends upon how you interact with Your Other Mind.
Contact and Account Information
We may collect information such as:
- Name
- Email address
- Telephone number
- Business or company name
- Account and portal information
- Communication preferences
- Appointment and scheduling information
Business Information
Because our work involves business strategy, operations, growth, profitability, and founder development, clients and prospective clients may voluntarily provide information concerning their businesses, including:
- Business revenue
- Revenue streams
- Profit and expenses
- Pricing
- Business models
- Operational information
- Team information
- Business goals
- Cost information
- Company performance
- Business challenges
- Other financial or operational information relevant to our services
We use this information to evaluate businesses, perform analyses, develop recommendations, provide consulting services, and otherwise fulfill the services requested from us.
Founder and Assessment Information
Certain Your Other Mind assessments, programs, or services may request additional information about a founder.
Depending upon the service, this may include:
- Date of birth
- Time of birth
- Birth location
- Demographic information
- Personal and professional goals
- Assessment and questionnaire responses
- Human Design information
- Gene Keys information
- Founder development information
- Other information voluntarily provided as part of an assessment or engagement
We collect this information only when relevant to the services, assessments, analyses, or experiences in which an individual chooses to participate.
Files and Materials You Upload
Clients may upload documents, business materials, assessments, financial information, worksheets, and other files through their client portal or otherwise provide those materials to our team.
We process these materials for purposes related to providing the requested services.
Payment Information
Payments may be processed through third-party payment and business technology providers, including Stripe and Ivorey.
Your Other Mind does not generally store complete credit or debit card numbers. Payment providers process payment information according to their own terms and privacy practices.
We may retain transaction-related information such as purchase history, invoice information, transaction amounts, payment status, and related accounting records.
Communications
We may retain communications between you and Your Other Mind, including communications through:
- SMS/text messaging
- Client portals
- Forms
- Appointment systems
- Customer service or support channels
When you voluntarily communicate with us through a third-party platform such as WhatsApp, your use of that platform is also subject to that provider's privacy practices and terms.
Website and Technical Information
Our website and business systems may automatically collect certain technical information, including:
- IP address
- Browser and device information
- Website activity
- Pages viewed
- Referral information
- Login activity
- Form activity
- Cookies or similar technologies
- General usage and system information
We may use GoHighLevel/Ivorey and related technologies to support our website, CRM, communications, client management, automation, and internal operations.
We do not currently rely heavily on advertising pixels or behavioral advertising technology. However, our technology practices may evolve, and this Privacy Policy may be updated accordingly.
How We Use Information
We may use information we collect to:
- Provide products, programs, memberships, consulting, assessments, and services
- Create and administer client accounts and portals
- Process transactions
- Schedule consultations and appointments
- Respond to inquiries
- Perform business and founder assessments
- Conduct business, revenue, profitability, operational, or cost analyses
- Develop strategies and recommendations
- Generate client reports and deliverables
- Communicate with clients
- Provide customer support
- Administer events, masterclasses, retreats, and experiences
- Operate the Creators Collective or other memberships
- Send service and appointment communications
- Send marketing communications where permitted
- Improve our services, systems, and customer experience
- Maintain business and accounting records
- Protect our systems and prevent misuse
- Enforce our agreements and legal rights
- Comply with applicable legal obligations
We do not sell personal information.
Artificial Intelligence and Automated Tools
Your Other Mind may use proprietary or internally managed artificial intelligence tools as part of certain assessments, analyses, workflows, reports, and service-delivery processes.
Information provided by clients may be processed through these tools when necessary to perform the requested service.
AI-assisted outputs are used as tools within our broader methodology and service process. They may be reviewed, interpreted, supplemented, or applied by members of the Your Other Mind team.
Your Other Mind does not grant clients or users ownership of, or access rights to, the underlying AI systems, prompts, methodologies, processes, frameworks, logic, or proprietary technology used to produce an assessment or deliverable.
Our use of AI does not change our commitment to using client information only for legitimate business purposes and service delivery as described in this Policy.
How We Disclose Information
Your Other Mind does not sell personal information.
We may provide limited information to service providers that perform functions necessary to operate our business, including providers supporting:
- Payment processing
- Website hosting
- Customer relationship management
- Client portals
- Email delivery
- SMS communications
- Scheduling
- File storage
Communications
- Business automation
- Accounting
- Technology infrastructure
These providers may process information only to the extent necessary for the services they provide to us and are also subject to their own applicable privacy and security obligations.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, subpoena, court order, or legal process
- Protect the rights, property, or safety of Your Other Mind, our clients, or others
- Investigate fraud, misuse, or security incidents
- Enforce our agreements
- Establish, exercise, or defend legal claims
Facilitate a business reorganization, merger, acquisition, financing, or transfer of assets, subject to appropriate protections
Email and SMS Communications
If you provide your email address or telephone number and consent to communications from us, Your Other Mind may send you service-related and, where permitted, marketing communications.
Service communications may include appointment confirmations, reminders, account notices, program updates, and information necessary to provide services.
Marketing communications may include information about programs, services, events, resources, masterclasses, and other Your Other Mind offerings.
You may unsubscribe from marketing emails using the unsubscribe option provided in the message.
You may opt out of marketing SMS communications by replying STOP.
Opting out of marketing communications does not necessarily prevent us from sending communications necessary to administer an active account, transaction, appointment, or client relationship where permitted by law.
Message and data rates may apply to SMS communications.
Cookies and Similar Technologies
Our Website and technology providers may use cookies and similar technologies to operate the Website, maintain sessions, support accounts and forms, understand website activity, improve functionality, and maintain security.
Your browser may allow you to limit or disable certain cookies. Doing so may affect some Website functionality.
Client Portals and Uploaded Information
Clients may be provided access to a private portal where they can communicate with our team, access resources, and upload information or files.
You are responsible for maintaining the confidentiality of your login credentials and for the information you choose to upload.
When a client relationship ends, Your Other Mind may close or delete the client's account and portal.
Where appropriate, client-owned files may be transferred or returned to the client.
Closing a portal does not require Your Other Mind to delete records we are legally, contractually, or reasonably required to retain.
Ownership of Client Materials and Your Other Mind Intellectual Property
Clients retain ownership of original information and materials they provide to Your Other Mind.
Your Other Mind retains all rights in its pre-existing and independently developed intellectual property, including its:
- Frameworks
- Methodologies
- Systems
- Processes
- Assessments
- Prompts
- Templates
- Worksheets
- Training materials
- Educational materials
- Artificial intelligence systems
- Proprietary analysis methods
- Business tools
- Models and methodologies
The fact that Your Other Mind uses its intellectual property to analyze client information or create a client-specific deliverable does not transfer ownership of the underlying Your Other Mind intellectual property to the client.
Specific ownership and usage rights may also be addressed in an individual client agreement.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Maintaining legitimate business records
- Fulfilling contractual obligations
- Maintaining transaction and accounting records
- Complying with legal or tax obligations
- Resolving disputes
- Enforcing agreements
When information is no longer reasonably necessary, we may delete, destroy, or anonymize it as appropriate.
Data Security
Your Other Mind uses reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.
You are responsible for using appropriate security practices when accessing your account, including protecting your login credentials.
Your Privacy Choices and Rights
Depending upon where you live and the laws applicable to you or Your Other Mind, you may have certain rights regarding your personal information.
These may include the right to request:
- Access to certain personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain personal information
- Information concerning how your personal information is used
- Withdrawal of certain consents
- Opt-out from certain marketing communications
These rights are subject to applicable legal limitations and exceptions.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
International Users
Your Other Mind is based in the United States.
If you access our Website or services while located outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Privacy and data protection laws in those locations may differ from those in your current location.
Where applicable law provides additional privacy rights, we will respond to valid requests consistent with our applicable legal obligations.
Third-Party Websites and Services
Our Website may link to or integrate with third-party websites, platforms, applications, or services.
Your Other Mind is not responsible for the privacy practices, security, content, or policies of third parties.
We encourage you to review the applicable privacy policies before providing information through third-party services.
Children's Privacy
Our Website and services are intended for individuals who are at least 18 years old.
We do not knowingly solicit or collect personal information from children under 18 for the purpose of providing Your Other Mind services.
If you believe a person under 18 has submitted personal information to us, contact [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations.
When we make changes, we will update the “Last Updated” date at the beginning of this Policy.
Material changes may also be communicated through the Website, email, or other appropriate means.
Contact Us
Questions, concerns, or requests regarding this Privacy Policy may be sent to:
Your Other Mind, LLC